Returns and Exchange Policy
To make a return/exchange request please mail us the order number at email@example.com
Return any product within 15 days from the date of delivery.
Refunds will be given only for defective or damaged products, please share images of the defective/damaged product while making the claim.
FOR A RETURNED PRODUCT IF YOU CHOOSE STORE CREDIT YOU WILL RECEIVE INR 100 EXTRA ON TOP OF THE VALUE OF THE PRODUCT.
You will be given a coupon code with the extra INR 100, once we have received the product.
BENOIT.FASHION offers a simple and easy 15-day return policy; you can conveniently return or exchange any item within 15 days from the date of delivery.
All returned items must be unused and unwashed and returned with original packaging and tags in place. Items without tags will not be accepted.
All items purchased from BENOIT.FASHION (with the exception of lingerie, sleepwear, swimwear, beachwear, accessories, beauty, socks and free items) can be returned for a full refund within 15 days from the date of delivery.
Once we receive the returned products, a quality check will be performed to see if the products quality is still in place and can be resold.
For a smooth return process, we look for:
- The items should be unused and unwashed.
- The packaging should have the original packaging and tags in place.
- They should be returned within 15 days from the delivery date.
- They should not include lingerie, sleepwear, swimwear, beachwear, accessories, beauty, socks and free items.
Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
Terms & Conditions
This Return Policy applies to all items (with the exception of lingerie, sleepwear, swimwear, beachwear, accessories, beauty, socks and free items) purchased directly from BENOIT.FASHION. The policy is subject to change. Hence, please visit our website WWW.BENOIT.FASHION for the latest policy.